Services — Website Maintenance
Want it to feel like your website just… updates itself?
Let my team keep your website up-to-date for you.
(Only available for previous web design clients.)
Ongoing Website Maintenance
Ongoing monthly maintenance can make sure you’re never caught with your pants d… we mean, with your website out of date.
We’ll log into your site once a month to handle all updates — that can include both technical updates (for security purposes) and, optionally, content updates, where we can update things like your calendar or class schedules for you (this does not include blog posts).
This service is available for Click and Repeat built websites only.
Why work with Click & Repeat?
— What’s Included —
Technical updates
We’ll check your website for updates once a month. If there are any pending, we’ll back up the full site and then run the updates.
That means you don’t have to worry about updates that break your site or security patches that don’t get run!
Update Class Schedule
Need your site to reflect upcoming classes?
Ensure we have access to your latest schedule, and once a month we’ll check for any changes then make any updates to your site for you, so you don’t even have to think about it.
Have other changes you’d like us to make? Send us an email, and we’ll get it done!
Plus... Extra help as needed!
In addition to all that, occasionally you’ll have other needs — you’ll want to add a new page to your site, create a new form, or want a new plugin set up.
Well, we’ll do that too! In addition to regular, consistent updates, you get up to an hour of help on whatever you need, when you need it.
The Process: How It All Works
Each month on the 15th or shortly thereafter, one of our team members will login to your site to check for updates.
If you’ve sent us any text changes that month (seminars, class schedules, etc) we’ll go ahead and make those changes. If you have a class schedule for us to check, we’ll do that too — once all the content on your site has been updated, we’ll back up your site and keep a copy of the site locally in case anything should ever go wrong.
Then we’ll check for available updates for WordPress, your site’s theme, and/or any plugins you have installed and make those too.
And if you have a need beyond that, you get up to an hour of additional help each month… just email Melissa at Melissa@clickandrepeat.com and she’ll schedule it in!
Even payments are seamless — you’ll be automatically billed each month. While the recurring invoices will come from PayPal, you can choose to set it up to pay with PayPal or a credit card.
Set it and forget it: with our maintenance package, the whole point is that you can think about your website less while it continues to do more for you!
Pricing
Monthly Website Maintenance- WordPress Updates
- Theme Updates
- Plugin Updates
- Content Updates
- Extra Help When You Need It
Frequently Asked Questions
What kind of "additional help" is included in the monthly maintenance rate?
If you need a new page, to swap out images, to add new content, to set up a new menu item, or change out sections of current pages, those changes are all included — up to an hour of work. To request additional help, just send Melissa an email at Melissa@clickandrepeat.com
How long will it take for work to be done?
Updates will happen monthly; updates for all sites are done on the same day, usually on or shortly after the 15th.
For additional updates that are requested, updates usually take less than a week to implement.
What if I want to cancel?
If you decide you want to cancel your maintenance package, you’re welcome to do so at any time. You’re under no obligation – the program is month-to-month.
To cancel, simply notify Melissa via email at Melissa@clickandrepeat.com then follow the directions via PayPal found here before your payment for that month is processed. If your payment has already been processed for that month, but updates have yet to be done (so before the 15th of that month), notify Melissa and she can refund your payment.
If updates for that month have already been completed, no refund will be given but future payments will be halted so you will not continue to be billed.